Cytel, a global software and analytics leader, needed a simpler way to manage their event merchandise. With multiple suppliers, scattered stock, and a fast-growing event calendar, they needed one trusted partner to streamline everything. At the same time, they wanted clear visibility, greater efficiency, and full control from storage through to shipping.
Cytel’s merchandise was spread across multiple suppliers and an external warehouse. Because of this, it was difficult to track stock, monitor locations, and know what needed replenishing. As their events increased worldwide, the complexity grew. It quickly became clear they needed a centralised, reliable system to remove guesswork and bring order to their event logistics.
We brought everything under one roof. Cytel’s existing merchandise was transferred into our warehouse and organised into a trackable inventory. We then built a bespoke, branded portal where their team can view live stock levels, browse products, and place orders in just a few clicks.
Today, their portal displays their full range, including pull-up banners, display stands, the much-loved Cytelephants, baseball caps, water bottles, tote bags, and socks. This means everything is ready for fulfilment at any time.
In addition, we handle packing, shipping, and global logistics. We also manage returns, checking leftover items back in so they’re event-ready again.
Now, Cytel has complete clarity and control over their event merchandise. With everything centralised, tracked, and managed by our fulfilment and logistics teams, their events run smoother. Meanwhile, their stock stays organised, and their team saves valuable time.
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